KC CAREER OPPORTUNITIES
CURRENT OPENINGS
Product Support Agent I
This position values attention to detail and requires critical thinking as the majority of outcomes are made on a case-by-case basis. Your goal will be to provide outstanding service to our clients via Email, Chat, and Calls. Understand the challenges of our product lines and provide empathy and effective support to customers who are experiencing issues. Understanding and effective use of our processes and procedures. Maintaining operational effectiveness, the integrity of our policies, and the trust of those on the Product Support team and CX Department.
Don't see a position you are interested in? Submit your resume here (we will hold onto your resume and be in touch if something opens up that fits).
Working for KC
At KC HiLiTES, we believe that working with us is more than just a job - it's a unique experience. We stand out by fostering a family-oriented environment where we truly value the importance of work-life balance. We prioritize the well-being of our employees, recognizing their dedication and honoring their contributions. As a team, we strive to create legendary experiences for our customers, pushing the boundaries of excellence in our industry. At KC HiLiTES, you're not just an employee; you're a valued member of our family, where your growth and success are nurtured and celebrated.
Mission
To illuminate life’s adventures by creating unique premium products.
Vision
To create unforgettable experiences that empower the spirit to Adventure Further®.
Core Values
Quality relationships drive quality results.
- Be trusted and trust others.
- Be respected and respectful of others.
- Be intentional in using and receiving words.
Perks
- 401k with matching
- Medical, vision, dental
- PTO and sick time
- Monthly lunches
- Development opportunities and speakers
- Team outings and yearly retreats
- KC discount
- Wellness
Learn more about KC and our fundamentals (the habits we practice every day).