KC HiLiTES 23 Year Warranty Policy
We proudly warranty all of our products against failure for a period of 23 years. If a housing or reflector rusts, if a switch or relay fails, if a cover fades from the sun; we even warranty all of our bulbs against burnout. Exclusions are abuse and damage caused by accidents or road debris. Failed products must be returned to KC HiLiTES, freight prepaid with a pre-approved Return Authorization number. At our option, we will repair or replace the item(s) in question and return them to you at no charge. This warranty is limited to the original purchaser and a sales receipt may be required. After we receive your product, in most cases, it will be repaired or replaced within 2 business days and then returned to you via UPS Ground or US Postal service. UPS Air Freight or Federal Express expedited service is available at your expense. KC HiLiTES is not responsible for any charges incurred by the customer relating to the installation, removal or repair of the product.
To return any KC HiLiTES failed or defective product, please clink on the link below and submit our Return Authorization (RA) form.